Shipping policy
Processing and Shipping
Processing
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Orders are processed within 48 hours after placement.
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Processing does not take place on weekends.
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Shipments are dispatched the day after processing.
Standard Shipping
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Estimated delivery time: 5–12 business days.
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Please note that these are estimated delivery times only; therefore, MRMEDIA LIMITED does not guarantee specific delivery dates.
🔥 Important: Due to the impact of COVID-19 on our warehouse and shipping operations, processing and delivery times may be delayed.
Customer Service Contact
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If you do not receive a response from our customer service within 24 hours (business days) or 48 hours (weekends), please check your spam or junk email folder.
Shipping Information
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Please ensure that all shipping details are complete and accurate to avoid delays.
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Incorrect or incomplete information may cause delays, as we might need to contact you to update your shipping details.
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Delays may also occur due to customs clearance. Your local customs office may require additional documents and processing time to release your package.
Delivery by Local Postal Service
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Your order may be delivered by the local postal service or a local courier.
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Most orders are delivered by your national postal carrier, meaning the package will arrive with your regular mail.
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If you are not home at the time of delivery, the postal carrier may leave a delivery notice with instructions on how and where to collect your package.
Important
Please enter your full and correct address. Incomplete addresses may result in your package being returned to us or your request being ignored in order to avoid unnecessary complications.